Refund Policy

At Ruthy Michaels, all our products are printed on demand specifically for each customer. Because of the custom nature of print-on-demand services, we do not offer refunds, returns, or exchanges for orders placed in error or due to a change of mind.

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Damaged or Defective Items

If your order arrives damaged, misprinted, or with a manufacturing defect, we will gladly offer a replacement or refund. Please contact us within 7 days of delivery and include:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging

Once verified, we will process a replacement or refund at no additional cost.

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Incorrect Shipping Information

Please double-check your shipping address before placing your order. We cannot offer refunds or reprints for items delivered to an incorrectly entered address.

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Order Cancellations

Orders cannot be canceled once they have been sent to production. Production typically begins within 24 hours of the order being placed.

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Questions?

For any concerns about your order, please reach out to us at:
Email: store@ruthymichaels.com

We’re happy to help.